Privacy Policy
1. Introduction
This Privacy Policy explains how WebTechKeys. We collects, uses, stores and discloses personal information when you use our website, web application and mobile application (the “Service”). We are committed to protecting your privacy and complying with applicable data protection laws.
2. Information We Collect
We may collect the following types of information:
- Personal information you provide: such as your name, email address, phone number, business address, login credentials when you register for the Service.
- Business data / account data: such as your salon’s name, staff details, customer records (names, contact details, appointment history), transaction records, billing history, service details.
- Device and usage information: such as IP address, device identifiers, browser type, operating system, timestamps, usage logs, crash data.
- Payment and billing information: if you use paid versions of the Service, we may collect payment method details (e.g., credit card token via a payment processor).
- Third-party data: if you integrate the Service with third-party tools, we may receive data from those services if you authorise it.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, operate and maintain the Service.
- To enable you to manage your salon operations: staff, customers, appointments, billing, reports.
- To process payments, invoices and subscriptions.
- To improve, personalise and enhance our Service (including analytics and aggregated insights).
- To communicate with you: send updates, security alerts, billing notifications, support messages.
- To comply with legal obligations and protect our rights.
4. How We Share Your Information
We may share your information in the following circumstances:
- With service providers / subprocessors who help us deliver the Service (e.g., payment processors, cloud hosting providers, analytics providers).
- With your consent or at your direction (e.g., when you export your data or integrate with third-party apps).
- If we are required to by law, regulation or legal process, or to protect rights, property or safety of us, our users or others.
- In connection with a merger, acquisition, sale of assets or financing event (you will be notified in such case).
5. Data Retention
We will retain your data for as long as your account is active or as needed to provide you the Service. We may retain your data after account termination for a reasonable period (for example to comply with legal obligations, backup, audit). You may request export or deletion of your account data; we will act in accordance with applicable law.
6. Security
We implement reasonable administrative, technical and physical safeguards to protect your information from unauthorised access, disclosure, alteration or destruction. However, no transmission over the Internet or storage system is completely secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- The right to access and receive a copy of your personal information.
- The right to correct or update inaccurate information.
- The right to delete your personal information (subject to legal requirements).
- The right to restrict or object to certain processing of your information.
- The right to data portability – receive your data in a structured, commonly used format.
If you wish to exercise any of these rights, contact us at the details provided below.
8. International Transfers
Your information may be transferred to, stored and processed in India or other jurisdictions where our service providers operate. By using the Service, you consent to such transfers.
9. Third-Party Links & Integrations
The Service may contain links to third-party websites or services, or you may enable integrations with third-party apps. We are not responsible for the privacy practices of those third parties; you should review their privacy policies.
10. Children’s Privacy
Our Service is not intended for children under the age of 13 (or higher age as per local law). We do not knowingly collect personal information from children without parental consent. If you become aware a child has provided us personal data, please contact us and we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version with an updated “Last updated” date. Your continued use of the Service constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:
Email: connect@webtechkeys.com
Phone: +91 8695740858